New Collection Times for Rubbish and Recycling – Pilot Scheme Feedback

Here are the results from the online survey that Westminster Council (“WCC”) instigated to obtain feedback from residents in the pilot area. (Great Titchfield Street, New Cavendish Street, Gosfield Street, Langham Street, Hanson Street, Middleton Place, Riding House Street and Ogle Street).

After examining the results the executive at FitzWest Forum have made the following comments and recommendations to WCC:

  1. WCC should now proceed to the next stage, which is implementing the pilot permanently with the proviso that a further consultation should take place six months after this happens.
  2. Many people feel the collection times are too early in the day. Can these be adjusted to, for example, 8.00 a.m. on street?
  3. Temporary signage could now be made permanent, with the old signs removed. The presence of both signs is still causing confusion. Add more signs where necessary.
  4. Foley Street was excluded from the pilot by WCC despite running directly through the middle of the pilot area. It would be helpful for consistency and clarity if Foley Street was included in the permanent changes.
  5. Some residents have highlighted missed or late collections so can we make sure the new collection times are clearly understood by Veolia. And we will encourage residents to report any problems.

All missed collections etc can be reported via ‘Report It’ section on the Westminster website www.westminster.gov.uk/report-it or call 0207 641 2000.

Several residents requested the reinstatement of the large black bins. This has also been raised with the Forum directly by some residents and is the subject of a petition. We have passed on these views to WCC. The background to this is that late in 2015, almost two years before the pilot began, WCC removed almost all the black bins in the pilot area (and beyond) on the grounds that they encouraged dumping around them. WCC told us at that time that the very limited number of bins that remained would only be left if there was a proven need for them. This has remained WCC’s position.

Within this context, the aim of the pilot was to increase frequency and efficiency of collection of rubbish and recycling. Whatever decision WCC reaches with the black bins, our aim at the FitzWest Forum is to continue to support more frequent and efficient rubbish and recycling and to keep reminding WCC to be consistent and efficient with collections and street cleansing.

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